If you have current support and maintenance agreements with Rocket Software and PASSPORT, you can access the Rocket Customer Portal and submit an issue, download an update, or read answers to FAQs in the Knowledge Base. The Rocket Customer Portal is the primary method of obtaining support.
To log in to the Rocket Customer Portal, go to:
www.rocketsoftware.com/support
Alternatively, you can contact Rocket Software Technical Support by email or by telephone:
Email: passport.support@rocketsoftware.com
Telephone: +1.617.614.4323