Emulation Error Messages

10000	"Failed to load the image file."
Description:	Failed to load the image file to be used for a toolbar icon.
Solution:	Make sure the image exists in the selected location. Make sure the file is a valid Windows bitmap file. This error may occur if your system is running low on virtual memory. Check your memory requirements.
10001	"Commas(,) are not allowed in the field."
Description:	The input field does not accept commas as part of the text.
Solution:	Remove the commas from the input field.
10002	"Failed to open color scheme file <filename.zcs> Default settings will be loaded."
Description:	The custom color scheme file could not be opened, so the default settings will be applied.
Solution:	Make sure the custom color scheme file is available at the location listed in the error. Make sure that you have at least read permissions to the custom color scheme file. Select the default color scheme file, select a different color scheme file, or create a new color scheme file. To select a different color scheme file that already exists: Select Colors from the Options menu Click on Browse... Browse to the location of the custom color scheme file Select the color scheme file Click Open Click OK to save and return to your session To create a new custom color scheme file: Select Colors from the Options menu Click on Customize Select the Category to edit Select one of the standard colors, or click on the paint palette icon to open the custom color palette and select custom colors Click OK Enter a name for your custom color scheme file Click Save Click OK to return to your session
10003	"Failed to write to color scheme file <filename.zcs>."
Description:	Failed to write to the specified custom color scheme file.
Solution:	Make sure you have permission to save a file in location specified in the error. If you are trying to overwrite an existing color scheme file, make sure you have at least write permissions to the file specified in the error message.
10004	"Failed to load <filename.dll>. File not found."
Description:	Failed to load a PASSPORT DLL because the file cannot be found.
Solution:	Make sure the DLL file exists in the directory that you chose as the directory for program files during install. The default location is C:/Program Files/PASSPORT. If the DLL does not exist in this directory, reinstall PASSPORT. Beginning with PASSPORT 2007, network installations are no longer supported. If PASSPORT is currently installed on a network drive, you will need to reinstall it locally. (This does not apply to Citrix deployment). If you are using Citrix, you will need to contact your Citrix server administrator to check for the existence of the DLL in the PASSPORT program directory.
10005	"Failed to load <filename.dll>. Make sure your Microsoft TCP/IP software is properly installed and configured."
Description:	Failed to load a PASSPORT communication DLL.
Solution:	This error is typically caused by a system DLL that is not properly installed. Make sure your Microsoft TCP/IP software is properly installed and configured. See Microsoft's Knowledge Base Article for Troubleshooting TCP/IP: http://support.microsoft.com/kb/314067 Reboot. Reinstall PASSPORT.
10006	"Failed to get procedure address of wcom_Intf."
Description:	Failed to get the procedure wcom_Intf from the PASSPORT communication DLL.
Solution:	This error typically occurs when the PASSPORT communication DLL is not valid. Reinstall PASSPORT.
10007	"Invalid trace file (file name)."
Description:	The trace file specified is not a valid PASSPORT 3270 data stream trace file.
Solution:	Please make sure this is a 3270 data stream trace.
10009	"Please enter the IP host name."
Description:	This error will occur while configuring the connection parameters of a session if the IP host name is not entered.
Solution:	You must enter the IP host name before continuing session configuration. The administrator of the host you are trying to connect to will have to provide you with the IP host name that needs to be used to connect to the host.
10010	"Invalid IP host name."
Description:	This error will occur while configuring the connection parameters of a session if the IP host name contains an invalid character.
Solution:	Enter a valid IP host name. The administrator of the host system that you are connecting to will need to provide this to you. Host names are made up of a series of labels, with each label being separated by a dot. Example: xxx.xx.x.xxx Each label must be between 1 and 63 characters long, and there is a maximum of 255 characters when all labels are combined. Host name labels can only be made up of the ASCII letters 'A' through 'Z' (case-insensitive), the digits '0' through '9', the hyphen, and the underscore character. Special characters other than the hyphen, the dot between labels, and the underscore character are not allowed. Labels cannot start nor end with a hyphen.
10011	"Please enter the TCP port."
Description:	This error will occur while configuring the connection parameters of a session if the TCP port is not entered.
Solution:	The administrator of your host system will have to provide you with the appropriate port number. You must enter the TCP port before continuing session configuration.
10012	"There is no certificate available in your system store."
Description:	There is no certificate available in your Windows certificate store to be used for the SSL client authentication.
Solution:	Ensure that your host system is configured for SSL client authentication. If SSL client authentication is required, you need to import your personal certificate to the Windows certificate store before PASSPORT can use it. To do this: In Internet Explorer, go to Tools - Internet Options. Select the Content tab. Click the Certificates button. Select Client Authentication as the Intended Purpose. Click the Import button. The Import Wizard will prompt you for the location of your client certificate. Select the store where you want the certificate to be placed. It is recommended that you select the option to allow Internet Explorer to Automatically Select the Appropriate Store Based on the Certificate Type unless you have been instructed otherwise. Click the Finish button. Close Internet Explorer. Restart PASSPORT.
10013	"SSH normally uses port 22. Do you want to change the port number to 22?"
Description:	The normal port to be used for SSH is 22.
Solution:	The administrator of the host system you are connecting to is responsible for determining the port number to be used. Choose yes if you like to change to port 22. Choose no to keep your current setting.
10014	"Telnet normally uses port 23. Do you want to change the port number to 23?"
Description:	The normal port to be used for telnet is 23.
Solution:	Choose yes if you like to change to port 23. Choose no to keep your current setting.
10015	"Please enter the HLLAPI long name."
Description:	The input field HLLAPI long name is required when you select the Manually Specify option.
Solution:	Select "Automatically Specify" or You may enter a string of up to eight characters to identify the session long name. This name may be used by HLLAPI applications for session identification.
10016	"Invalid session short name."
Description:	You have entered an invalid character for the HLLAPI session short name.
Solution:	Select "Automatically Specify" or Enter a valid character for the HLLAPI session short name. You may enter a single alphabetic character (A to Z) to identify the session short name. HLLAPI short names are not case sensitive. HLLAPI applications use the HLLAPI short name to identify which session it is communicating with.
10017	"Please select the start up macro file."
Description:	You have enabled the start up macro option but neglected to select the macro file.
Solution:	Disable the start up macro option or Browse for the macro file to be used for the start up macro.
10018	"Please select the exit macro file."
Description:	You have enabled the exit macro option but neglected to select the macro file.
Solution:	Disable the exit macro option or Browse for the macro file to be used for the exit macro.
10019	"Failed to write to edit scheme file <filename.zes>."
Description:	PASSPORT is attempting to save your changes to the edit options, but was unable to write the changes to the specified custom edit scheme file.
Solution:	Make sure you have permission to save a file in location specified in the error. If you are trying to overwrite an existing edit scheme file, make sure you have at least write permissions to the file specified in the error message.
10020	"Failed to open edit scheme file <filename.zes>. Default settings will be loaded."
Description:	PASSPORT is attempting to open a custom edit scheme file, but was unable to open the file. The default settings will be applied.
Solution:	Make sure the custom edit scheme file is available at the location listed in the error. Make sure that you have at least read permissions to the custom edit scheme file. Select the default edit scheme file, select a different edit scheme file, or create a new edit scheme file. To select a different edit scheme file that already exists: Select Edit from the Options menu Click on Browse... Browse to the location of the custom edit scheme file Select the edit scheme file Click Open Click OK to save and return to your session To create a new custom edit scheme file: Select Edit from the Options menu Click on Customize Customize the options as desired Click OK Enter a name for your custom edit scheme file Click Save Click OK to return to your session
10021	"LoadLibary failed to load <filename.dll>."
Description:	Failed to load the specified PASSPORT DLL.
Solution:	Make sure the DLL file exists in the directory that you chose as the directory for program files during install. The default location is C:/Program Files/PASSPORT. If the DLL does not exist in this directory, reinstall PASSPORT. Beginning with PASSPORT 2007, network installations are no longer supported. If PASSPORT is currently installed on a network drive, you will need to reinstall it locally. (This does not apply to Citrix deployment). If you are using Citrix, you will need to contact your Citrix server administrator to check for the existence of the DLL in the PASSPORT program directory.
10022	"Failed to load function <function>."
Description:	A function is missing from the PASSPORT DLL. This may be caused by loading an old PASSPORT supporting DLL from a new version of PASSPORT.
Solution:	Close all instances of PASSPORT. Reboot. Reinstall PASSPORT.
10023	"emul_Init failed."
Description:	Failed to initialize the emulation DLL.
Solution:	This may happen if the system is running low on virtual memory. Check your memory requirements. Reboot the system. Close all other applications. Start PASSPORT. This may also be caused by loading an old PASSPORT supporting DLL from a new version of PASSPORT. Close all instances of PASSPORT. Reboot. Reinstall PASSPORT.
10024	"emul3179_Init failed."
Description:	Failed to initialize the Pass3179.dll.
Solution:	Close all instances of PASSPORT. Reboot. Reinstall PASSPORT.
10025	"There are no more HLLAPI short names available."
Description:	All of the HLLAPI short names are used. HLLAPI short names consist of a single alphabetic character (A to Z) to identify the session short name. HLLAPI applications use the HLLAPI short name to identify which session it is communicating with.
Solution:	You have reached the maximum number of sessions supported by PASSPORT. To open another session, you will have to close a session that is already open.
10026	"Session short name <x> is already in use. Please choose a different one."
Description:	The specified HLLAPI session short name is already in use by another session.
Solution:	Select "Automatically Specify" or Enter a different character for the HLLAPI session short name. You may enter a single alphabetic character (A to Z) to identify the session short name. HLLAPI short names are not case sensitive. HLLAPI applications use the HLLAPI short name to identify which session it is communicating with.
10027	"Are you sure you want to disconnect from this session?"
Description:	Confirmation before disconnecting the host session.
Solution:	Select "Yes" to disconnect the host session, or "No" to keep the host session connected. If you do not want to receive this prompt: Select Options from the File menu Disable the check box next to "Prompt before Communication-Disconnect or File-Exit" Click OK
10028	"Unable to run <ProgramName>."
Description:	PASSPORT is attempting to run the PASSPORT FTP Client, but is unable to do so.
Solution:	Make sure the PASSPORT FTP Client is installed.
10029	"Failed to write connection log to file <FileName>."
Description:	PASSPORT is attempting to write to the connection log file, but cannot write to it.
Solution:	Make sure you have write permissions to the connection log file: Beginning in PASSPORT 2007, the connection log file is an HTML file that is located in the Traces directory. The path for this directory is is My Documents\Zephyr\Traces For versions earlier than PASSPORT 2007, the connection log file is a text based file named CONN_xx.LOG. The default location is C:\Program Files\PASSPORT
10030	"Unable to stop macro."
Description:	The macro cannot be stopped.
Solution:	PASSPORT is running a macro through another process, however this process cannot be terminated. Use Windows Task Manager to stop all PASSPORT processes.
10031	"The recorded macro will be lost if it is not saved. Please click OK to confirm or Cancel to continue recording."
Description:	Confirmation of discarding the recorded macro.
Solution:	This error will occur if you select Cancel instead of Save after stopping the recording of a macro. Select OK to discard the macro Select Cancel to return to recording the macro
10032	"Unable to launch the macro editor <ProgramName>."
Description:	Failed to launch the macro editor specified.
Solution:	Select Macro from the Options menu Click Browse... Browse to the program that you want to use to edit macros. Any text editor can be used to edit macros. The default is notepad. Click Open Click OK to save and return to your session Make sure you have read and execute permissions to the executable file
10033	"Failed to open macro file <FileName>."
Description:	PASSPORT is attempting to run a macro, but failed to open the macro file specified.
Solution:	If this error occurs when you use a certain key or key combination: Select Keyboard from the Options Menu Click the Customize... button. The Customize Keyboard Editor dialog box will be displayed Highlight the key that is producing this error Select either the Normal, Shift, Ctrl, Alt, Alt-Gr, Alt-Shift, Alt-Ctrl, or Shift-Ctrl radio button located in the Define Function or Assignment area Click on the large Edit button on the right side of the dialog box. The Key Properties dialog box will display Click on the Browse button and browse to macro's location Select the macro and click Open Click OK Enter a name for your custom keyboard map file and press the Save button The name of your custom keyboard map will appear in the Custom Keyboard Map area to let you know which custom keyboard is currently being used Click the OK button to exit Make sure you have Read and Execute permissions to the macro If this error occurs when you are using a Toolbar button: Select Toolbar from the Options menu Click on Customize... Select the Toolbar button you are using Select Edit... Select the Action tab Use the Browse... button to browse to the location of the macro Select the macro and click Open Click OK Press the Save button Enter a name for your custom toolbar and press the Save button Click OK to return to your session Make sure you have Read and Execute permissions to the macro If this error occurs when you click on a hotspot: Select Hotspots from the Options menu Click on Customize... Select the hotspot you are using Select Edit... Select the Action tab Use the Browse... button to browse to the location of the macro Select the macro and click Open Click OK Press the Save button Enter a name for your custom hotspot file Click Save Click OK to return to your session Make sure you have Read and Execute permissions to the macro If this error occurs when you are using a mouse action: Select Mouse from the Options menu Select the mouse action you are using Select Edit... Use the Browse... button to browse to the location of the macro Select the macro and click Open Click OK to save and return to your session Make sure you have Read and Execute permissions to the macro
10034	"This version of PASSPORT does not support running the requested type of macro."
Description:	You are not licensed to run the type of macro specified.
Solution:	In order to run macros that have a .zam extension and make use of the object API, you will have to have a license code that has object support enabled. Contact Rocket Software to obtain this license code.
10035	"Unable to run macro execution engine <FileName>"
Description:	Failed to launch the macro executable program.
Solution:	If you are attempting to run a macro with a .zmc file extension: Perform a search to make sure the Passmacr.exe exists in the PASSPORT program directory. The default program directory is C:\Program Files\PASSPORT\. If it is missing, copy it from a working system, or reinstall PASSPORT PC TO HOST to restore the file. Perform a search to make sure the passmac.dll file exists on your system. This file normally resides in the C:\Program Files\PASSPORT\ or installed directory. If it is missing, copy it from a working system, or reinstall PASSPORT to restore the file. At the Run command line (from the Start Menu), type in: regsvr32 "C:\Program Files\PASSPORT\passmac.dll". This will register the passmac.dll with the operating system. Make sure you have Read and Execute permissions to the Passmacr.exe file If you are attempting to run a macro with a .zam file extension: Perform a search to make sure the PassZamr.exe exists in the PASSPORT program directory. The default program directory is C:\Program Files\PASSPORT\. If it is missing, copy it from a working system, or reinstall PASSPORT PC TO HOST to restore the file. Perform a search to make sure the passobj.dll, SAS7_000.dll and SAS7_CTL.ocx files exist on your system. These files normally resides in the C:\Program Files\PASSPORT\ or installed directory. If it is missing, copy it from a working system, or reinstall PASSPORT to restore the file. Register the passobj.dll and SAS7_CTL.ocx with the operating system. At the Run command line (from the Start Menu), type in: regsvr32 "C:\Program Files\PASSPORT\xxxx.xxx" where xxxx.xxx is the dll file name Repeat for each file Make sure you have Read and Execute permissions to the PassZamr.exe file
10036	"Cannot exit program while macro is running."
Description:	You cannot exit PASSPORT while a macro is still running.
Solution:	You can: Wait for the macro to complete or Stop the macro manually by selecting the Run/Stop button on the toolbar or Stop the macro manually by selecting Stop from the Macro menu
10037	"Cannot exit program while macro is recording."
Description:	You cannot exit PASSPORT while a macro is being recorded.
Solution:	Stop the macro recording by: Selecting the Start/End Macro Record button on the toolbar or Selecting End Record from the Macro menu
10038	"Are you sure you want to exit this session?"
Description:	Confirmation before closing PASSPORT.
Solution:	Select "Yes" to close PASSPORT, or "No" to keep PASSPORT open. If you do not want to receive this prompt: Select Options from the File menu Disable the check box next to "Prompt before Communication-Disconnect or File-Exit" Click OK
10039	"Do you want to save the changes made to this session?"
Description:	Confirmation of saving the session settings changed before exiting.
Solution:	Select "Yes" to save the changes, or "No" to discard the changes. If you do not want to receive this prompt: Select Options from the File menu Enable the check box next to "Save Session Profile Before File-Exit". This will save changes automatically without prompting you. Click OK
10040	"Are you sure you want to exit all sessions?"
Description:	Confirmation of exiting all PASSPORT sessions currently running.
Solution:	Select "Yes" to close all sessions, or "No" to keep PASSPORT open. If you do not want to receive this prompt: Select Options from the File menu Disable the check box next to "Prompt before Communication-Disconnect or File-Exit" Click OK
10041	"You must configure the FTP server settings."
Description:	You must enter the FTP server settings before you can connect to it.
Solution:	To enter the necessary settings for the FTP server: Select Transfer from the Options menu Click the FTP Server... button Enter the appropriate settings for you FTP server. These settings must be obtained from the administrator of your FTP server
10042	"FTP error. <Error Details>"
Description:	FTP errors received from the server due to wrong configuration or conditions that are not being handled by the server.
Solution:	Please correct the error before continuing.
10043	"SFTP normally uses port 22. Do you want to change the port number to 22?"
Description:	The normal port to be used for SFTP is 22.
Solution:	The administrator of your FTP server is responsible for determining the port number to be used. Choose yes if you like to change to port 22. Choose no to keep your current setting.
10044	"FTP or FTPS normally uses port 21. Do you want to change the port number to 21?"
Description:	The normal port to be used for FTP and FTPS is 21.
Solution:	The administrator of your FTP server is responsible for determining the port number to be used. Choose yes if you like to change to port 21. Choose no to keep your current setting.
10045	"Please enter the name of the client certificate."
Description:	The input field for the name of the client certificate is required.
Solution:	You must enter a name for the client certificate to be used You must make sure that the name you entered matches exactly to the client certificate's Common Name on the client machine To view the common name for the certificate on the client machine: In Internet Explorer, go to Tools - Internet Options. Select the Content tab. Click the Certificates button. Locate the certificate and double-click it Go to the Details tab In the field column, select Subject The properties will be displayed in the bottom half of the dialog box You will see CN = xxxxx, where xxxxx is the common name of the certificate
10046	"PC code page is not compatible with host code page."
Description:	The PC code page you have selected is not compatible with the host code page.
Solution:	The correct code page being used by the host will have to be provided to you by the administrator of the host you are connecting to. To change the host code page to match the code page of the host: Disconnect from your PASSPORT session Select Setup from the Communication menu Select the appropriate host code page from the Host Code Page drop-down menu If the host code page does not exist in the drop down menu, make sure the host code page is one supported by PASSPORT: TN3270 and TN5250 037 USA/Canada 273 Austria/Germany 277 Denmark/Norway 278 Finland/Sweden 280 Italy 284 Spain/Latin America 285 United Kingdom 297 France 500 International 1140 USA/Canada Euro 1141 Austria/Germany Euro 1142 Denmark/Norway Euro 1143 Finland/Sweden Euro 1144 Italy Euro 1145 Spain/Latin America Euro 1146 United Kingdom Euro 1147 France Euro 1148 International Euro 8859 ISO Latin-1 VT and SCO ANSI United States United Kingdom Portuguese WYSE 60 United States United Kingdom If the host code page is in this list but does not show up in the drop-down menu, it is because you are using a non-International version of PASSPORT. You will need to contact Rocket Software to obtain an International license code.
10047	"File transfer command failed."
Description:	File transfer command cannot be sent successfully.
Solution:	This error is typically caused by attempting to initiate a file transfer while you are on a screen where the file transfer command is not allowed. Make sure you are on a screen that allows the file transfer command can be sent. For example, in ISPF, file transfers can only be initiated from a command line. This error may also occur if the file transfer settings are incorrect. Check with your host system administrator for the correct settings. Some host systems require the host file name to be enclosed in single quotes.
10048	"File transfer aborted. Disk access error."
Description:	The file transfer cannot be completed due to a local PC disk access error.
Solution:	If you are sending a file, make sure the file exists in the designated location and that you have at least read permissions to it If you are receiving a file, make sure you have write permissions to the file on the PC
10049	"File transfer aborted. Invalid response from host."
Description:	The file transfer cannot be completed due to an invalid response received from the host.
Solution:	Specific File Transfer Errors Make sure you have selected the correct Host OS for the file transfer. If you have specified any custom options, make sure you have entered them correctly. Make sure your host file name is formatted correctly. Verify that the data set name you are transferring the file to does exist, and that you have write permissions to it. Some host systems require the host file name to be enclosed in single quotes.
10050	"File transfer timed out."
Description:	The host has not responded to the IND$FILE file transfer request within the time-out limit.
Solution:	This error is typically caused by attempting to initiate a file transfer while you are on a screen where the file transfer command is not allowed. Make sure you are on a screen that allows the file transfer command can be sent. For example, in ISPF, file transfers can only be initiated from a command line. To change the time out value: Select Transfer from the Options menu Click on Customize Enter a larger time out value (secs) in the Time Out Value field This error may also occur if the file transfer settings are incorrect. Check with your host system administrator for the correct settings. Some host systems require the host file name to be enclosed in single quotes.
10051	"Please enter a value for the field."
Description:	You have not entered anything for the field.
Solution:	This field is required. You must enter a value for the field.
10052	"You have exceeded the maximum number of hotspots supported."
Description:	You have reached the maximum number of hotspots supported by PASSPORT.
Solution:	To remove some hotspots: Select Hotspots from the Options menu Click on Customize... Select a hotspot that you no longer need Select Remove Repeat as many times as necessary to remove all unused hotspots Press the Save button Click Save Enter a name for your custom hotspot file Click OK to return to your session
10053	"Please select an item first."
Description:	You must select an item first before you can proceed.
Solution:	Select at least one item from the list.
10054	"Are you sure you want to abort the changes?"
Description:	Confirmation of aborting changes.
Solution:	If you select yes, all the changes you have made will be lost. If you select no, you will need to return to the dialog to save your changes.
10055	"Failed to open hotspots file <FileName.zhs>. Hotspots will be disabled."
Description:	Failed to load the custom hotspots file, so hotspots support will be disabled.
Solution:	Make sure the custom hotspots file is available at the location listed in the error. Make sure that you have at least read permissions to the custom hotspots file. Select the default hotspots file, select a different hotspots file, or create a new hotspots file. To select a different hotspot file that already exists: Select Hotspots from the Options menu Click on Browse... Browse to the location of the custom hotspot file Select the hotspot scheme file Click Open Click OK to save and return to your session To create a new custom hotspot file: Select Hotspots from the Options menu Click on Customize Perform any of the following (repeating as necessary): To add a custom hotspot, click Add. To remove a hotspot, select the hotspot you want to remove from the Custom Hotspots box, and then click Delete. To edit a custom hotspot, select the hotspot you want to edit from the Custom Hotspots box, and then click Edit. Select or clear any of the PF Key Hotspots options to enable or disable them. Click OK Click Save Enter a name for your custom hotspot file Click OK to return to your session
10056	"Invalid hotspots file <FileName.zhs>. Hotspots will be disabled."
Description:	The file you specified is not a valid PASSPORT hotspots file, so hotspots support will be disabled.
Solution:	Make sure the hotspots file is available at the location listed in the error. Make sure that you have at least read permissions to the hotspots file. Select the default hotspots file, select a different hotspots file, or create a new hotspots file. To select a different hotspot file that already exists: Select Hotspots from the Options menu Click on Browse... Browse to the location of the custom hotspot file Select the hotspot scheme file Click Open Click OK to save and return to your session To create a new custom hotspot file: Select Hotspots from the Options menu Click on Customize Perform any of the following (repeating as necessary): To add a custom hotspot, click Add. To remove a hotspot, select the hotspot you want to remove from the Custom Hotspots box, and then click Delete. To edit a custom hotspot, select the hotspot you want to edit from the Custom Hotspots box, and then click Edit. Select or clear any of the PF Key Hotspots options to enable or disable them. Click OK Click Save Enter a name for your custom hotspot file Click OK to return to your session
10057	"Failed to write to hotspots file <FileName.zhs>."
Description:	PASSPORT is attempting to save changes to your hotspots file, but failed to write to the custom hotspots file specified.
Solution:	Make sure you have permission to save a file in location specified in the error. If you are trying to overwrite an existing hotspots file, make sure you have at least write permissions to the file specified in the error message.
10058	"A hotspot with the same text already exists."
Description:	Another hotspot with the same text already exists.
Solution:	You cannot have two hotspots with the same text, regardless of case. Example: you cannot have a hotspot named "login" and a hotspot named "LOGIN". To edit an existing hotspot: Select Hotspots from the Options menu Click on Customize Select the hotspot you want to edit from the Custom Hotspots box, and then click Edit. Click OK Click Save Enter a name for your custom hotspot file Click OK to return to your session
10059	"The keyboard map file <FileName.zkb> is not compatible with the current emulation type. Default PASSPORT keyboard map will be used instead."
Description:	The keyboard map specified is not compatible with the current emulation type so the default PASSPORT keyboard map will be applied. For example, when you are connected to a VT host, you cannot load a 3270 keyboard map.
Solution:	To select a new keyboard map: Select Keyboard from the Options menu Select the appropriate keyboard language Select the appropriate keyboard map Click OK to save and return to your session To customize the keyboard map: Select Keyboard from the Options menu Select the Language you would like to use. Select one of the following standard keyboard maps: PASSPORT, EXTRA!®, Rumba or IBM. Click the Customize... button. The Customize Keyboard Editor dialog box will be displayed. The keyboard map that is used for the starting point is defined by the selections you made in steps 2 and 3 above. Highlight the keyboard button you want to customize. Select either the Normal, Shift, Ctrl, Alt, Alt-Gr, Alt-Shift, Alt-Ctrl, or Shift-Ctrl radio button located in the Define Function or Assignment area. Click on the large Edit button on the right side of the dialog box. The Key Properties dialog box will display. Select the Action Category and then select an Item within the category to be mapped to this keyboard key. Click the OK button. Repeat steps 5 though 8 as many times as necessary. When you are finished click the OK button to save and exit. Enter a name for your custom keyboard map file and press the Save button. The name of your custom keyboard map will appear in the Custom Keyboard Map area to let you know which custom keyboard is currently being used. Click the OK button to exit.
10060	"Failed to open keyboard map file <FileName.zkb>. Default PASSPORT keyboard map will be used instead."
Description:	Failed to load the custom keyboard map file so the default PASSPORT keyboard map settings will be applied.
Solution:	Make sure the custom keyboard file is available at the location listed in the error. Make sure that you have at least read permissions to the custom keyboard file. Select the default keyboard file, select a different color scheme file, or create a new keyboard file. To select a different keyboard map that already exists: Select Keyboard from the Options menu Click on Browse... Browse to the location of the keyboard map Select the keyboard map Click Open Click OK to save and return to your session To create a new custom keyboard map: Select Keyboard from the Options menu Select the Language you would like to use. Select one of the following standard keyboard maps: PASSPORT, EXTRA!®, Rumba or IBM. Click the Customize... button. The Customize Keyboard Editor dialog box will be displayed. The keyboard map that is used for the starting point is defined by the selections you made in steps 2 and 3 above. Highlight the keyboard button you want to customize. Select either the Normal, Shift, Ctrl, Alt, Alt-Gr, Alt-Shift, Alt-Ctrl, or Shift-Ctrl radio button located in the Define Function or Assignment area. Click on the large Edit button on the right side of the dialog box. The Key Properties dialog box will display. Select the Action Category and then select an Item within the category to be mapped to this keyboard key. Click the OK button. Repeat steps 5 though 8 as many times as necessary. When you are finished click the OK button to save and exit. Enter a name for your custom keyboard map file and press the Save button. The name of your custom keyboard map will appear in the Custom Keyboard Map area to let you know which custom keyboard is currently being used. Click the OK button to exit.
10061	"Invalid keyboard map file."
Description:	The keyboard map file you tried to load is not a valid PASSPORT keyboard map file.
Solution:	Make sure the keyboard map file is available at the location listed in the error. Make sure that you have at least read permissions to the keyboard map file. Select the default keyboard file, select a different keyboard map file, or create a new keyboard map file. To select a different keyboard map that already exists: Select Keyboard from the Options menu Click on Browse... Browse to the location of the keyboard map Select the keyboard map Click Open Click OK to save and return to your session To create a new custom keyboard map: Select Keyboard from the Options menu Select the Language you would like to use. Select one of the following standard keyboard maps: PASSPORT, EXTRA!®, Rumba or IBM. Click the Customize... button. The Customize Keyboard Editor dialog box will be displayed. The keyboard map that is used for the starting point is defined by the selections you made in steps 2 and 3 above. Highlight the keyboard button you want to customize. Select either the Normal, Shift, Ctrl, Alt, Alt-Gr, Alt-Shift, Alt-Ctrl, or Shift-Ctrl radio button located in the Define Function or Assignment area. Click on the large Edit button on the right side of the dialog box. The Key Properties dialog box will display. Select the Action Category and then select an Item within the category to be mapped to this keyboard key. Click the OK button. Repeat steps 5 though 8 as many times as necessary. When you are finished click the OK button to save and exit. Enter a name for your custom keyboard map file and press the Save button. The name of your custom keyboard map will appear in the Custom Keyboard Map area to let you know which custom keyboard is currently being used. Click the OK button to exit.
10062	"Failed to write to keypad file <FileName.zkp>."
Description:	PASSPORT is attempting to save changes to the specified custom keypad file, but is unable to write to the file.
Solution:	Make sure you have permission to save a file in location specified in the error. If you are trying to overwrite an existing keypad file, make sure you have at least write permissions to the file specified in the error message.
10063	"Failed to open keypad file <FileName.zkp>. Default keypad will be used instead."
Description:	Failed to load the custom keypad file so the default keypad will be loaded.
Solution:	Make sure the custom keypad file is available at the location listed in the error. Make sure that you have at least read permissions to the custom keypad file. Select the default keypad file, select a different keypad file, or create a new keypad file. To select a different keypad file that already exists: Select Keypad from the Options menu Click on Browse... Browse to the location of the custom keypad file Select the keypad file Click Open Click OK to save and return to your session To create a new custom keypad: Select Keypad from the Options menu Click on Customize Select the desired number of rows and columns Select the keypad button to edit On the properties tab, enter the text to be displayed on the button Select the Action tab Select the Action Category and then select an Item within the category to be mapped to this keypad button. Click the OK button. Repeat steps 5 though 8 as many times as necessary. When you are finished, click the OK button to save and exit. Enter a name for your custom keypad and press the Save button. The name of your custom keypad will appear in the Custom Keypad File area to let you know which custom keyboard is currently being used. Click the OK button to exit.
10064	"Invalid keypad file <FileName.zkp>. Default keypad will be used instead."
Description:	The keypad file you tried to load is not a valid PASSPORT keypad file so the default keypad will be loaded.
Solution:	Make sure the keypad file is available at the location listed in the error. Make sure that you have at least read permissions to the keypad file. Select the default keypad file, select a different keypad file, or create a new keypad file. To select a different keypad file that already exists: Select Keypad from the Options menu Click on Browse... Browse to the location of the custom keypad file Select the keypad file Click Open Click OK to save and return to your session To create a new custom keypad: Select Keypad from the Options menu Click on Customize Select the desired number of rows and columns Select the keypad button to edit On the properties tab, enter the text to be displayed on the button Select the Action tab Select the Action Category and then select an Item within the category to be mapped to this keypad button. Click the OK button. Repeat steps 5 though 8 as many times as necessary. When you are finished, click the OK button to save and exit. Enter a name for your custom keypad and press the Save button. The name of your custom keypad will appear in the Custom Keypad File area to let you know which custom keyboard is currently being used. Click the OK button to exit.
10065	"Please restart PASSPORT for changes to take effect."
Description:	This error will occur after you have made changes to the language settings.
Solution:	You must close PASSPORT and restart it for the changes to the language settings to take effect.
10066	"You must either select a custom file or disable the custom option."
Description:	You have enabled the custom option, but you have not selected a custom file. The custom option may be the custom bell found on the Options>Miscellaneous property page, or the custom icon found on the Options>Window Title property page.
Solution:	If you enable the custom bell sound option, you must specify a sound file to be used for the custom bell sound. Disable the custom bell sound option or Click Browse... Browse to the location of the custom sound file you would like to use. This file should be in the .wav format Select the .wav file Select Open Select OK to save and return to your session If you enable the custom icon on the Window Title, you must specify an icon file to be used for the custom icon. Disable the custom icon option or Click Browse... Browse to the location of the custom icon file you would like to use. This file should be in the .exe, .dll or .ico format Select the file Select Open Select OK to save and return to your session
10067	"The list of most recent file transfers has been cleared."
Description:	The list of most recent file transfers has been cleared.
10068	"Unable to run <ProgramName>. <Description>"
Description:	Failed to launch the specified program. A description of the reason is given.
Solution:	Read the description of the error for more information. If this error occurs when you are trying to edit a macro: Select Macro from the Options menu Click on Browse Browse to the location of the program that you want to use to edit the macro (the default is Notepad) Click OK Make sure you have Read and Execute permissions to the executable file If this error occurs when you use a certain key or key combination: Select Keyboard from the Options Menu Click the Customize... button. The Customize Keyboard Editor dialog box will be displayed Highlight the key that is producing this error Select either the Normal, Shift, Ctrl, Alt, Alt-Gr, Alt-Shift, Alt-Ctrl, or Shift-Ctrl radio button located in the Define Function or Assignment area Click on the large Edit button on the right side of the dialog box. The Key Properties dialog box will display Click on the Browse button Browse to the location of the program that you are trying to run Click OK Enter a name for your custom keyboard map file and press the Save button The name of your custom keyboard map will appear in the Custom Keyboard Map area to let you know which custom keyboard is currently being used Click the OK button to exit Make sure you have Read and Execute permissions to the executable file If this error occurs when you are using a Toolbar button: Select Toolbar from the Options menu Click on Customize... Select the Toolbar button you are using Select Edit... Select the Action tab Use the Browse... button to browse to the location of the program that you are trying to open Click OK Enter a name for your custom toolbar file and press the Save button Click OK to return to your session Make sure you have Read and Execute permissions to the executable file If this error occurs when you click on a hotspot: Select Hotspots from the Options menu Click on Customize... Select the hotspot you are using Select Edit... Select the Action tab Use the Browse... button to browse to the location of the program that you are trying to open Click OK Press the Save button Enter a name for your custom hotspot file Click Save Click OK to return to your session Make sure you have Read and Execute permissions to the executable file If this error occurs when you are using a mouse action: Select Mouse from the Options menu Select the mouse action you are using Select Edit... Use the Browse... button to browse to the location of the program that you are trying to open Click OK to return to your session Make sure you have Read and Execute permissions to the executable file
10069	"You do not have any screen captured to print."
Description:	You must capture and select at least one screen to print.
Solution:	For each screen you want to capture, navigate to the screen, then press the Capture icon Press the Printer icon to print all of the captured screens To exclude a screen from printing, uncheck the check box to the left of the file screen name
10070	"Invalid PASSPORT configuration file <FileName>."
Description:	The specified file is not a valid PASSPORT configuration file. This can be caused by a version mismatch between the PASSPORT program and the configuration file.
Solution:	Close all instances of PASSPORT. Delete or rename the Passport.zws file. This file is located in the user directory. The default user directory is My Documents/Zephyr/PASSPORT PC TO HOST. Open PASSPORT Complete the session setup wizard to create a valid session Save the session as Passport.zws
10071	"Unable to find the license code."
Description:	PASSPORT cannot locate the license code for the product.
Solution:	Make sure the PASSPORT.key file is available in the program directory. The program directory is selected at the time of install. The default program directory is C:/Program Files/PASSPORT
10072	"Do you want to open a new browser window? If you answer No, this will terminate your PASSPORT session."
Description:	You will be given this warning message when you try to navigate away from the PASSPORT web to host session.
Solution:	If you select yes, the requested page will be opened in a new browser window If you select no, the PASSPORT session will be closed without logging off of the session, and the requested page will be opened in the existing window
10073	"<Error>: Unable to get printer device."
Description:	Failed to prepare a printer device context for printing.
Solution:	Make sure you have a printer properly installed and configured. To select a different printer: Select Print from the file menu Select the desired printer from the drop down menu To install a new printer: Go to Windows Control Panel Select Printers Click Add Printer Follow the wizard to install a printer Make sure you have permission to use the printer. If you still cannot print, follow the troubleshooting tips located in Microsoft's Printer Troubleshooting Knowledge Base Article: http://support.microsoft.com/kb/870622/en-us
10074	"<Error>: Unable to create printer device context."
Description:	Failed to create a printer device context for printing.
Solution:	Make sure you have a printer properly installed and configured. To select a different printer: Select Print from the file menu Select the desired printer from the drop down menu To install a new printer: Go to Windows Control Panel Select Printers Click Add Printer Follow the wizard to install a printer Make sure you have permission to use the printer. If you still cannot print, follow the troubleshooting tips located in Microsoft's Printer Troubleshooting Knowledge Base Article: http://support.microsoft.com/kb/870622/en-us
10075	"Command YYYY failed. Return code = (error code)"
Description:	The specified command has failed with the return code YYYY.
Solution:	Please correct the error before continuing.
10076	"Failed to write to toolbar file <FileName.ztb>."
Description:	PASSPORT is attempting to save changes to the specified toolbar, but was unable to do so.
Solution:	Make sure you have permission to save a file in location specified in the error. If you are trying to overwrite an existing toolbar file, make sure you have at least write permissions to the file specified in the error message.
10077	"Failed to load the toolbar custom icons."
Description:	Failed to load the custom toolbar icons file.
Solution:	Make sure the image(s) exist in the selected location. Make sure the image(s) are valid Windows bitmap file(s). This error may occur if your system is running low on virtual memory. Check your memory requirements. The custom toolbar icons file may be corrupted. To create a new custom toolbar: Select the Customize button to display the Customize Toolbar dialog box. Perform any of the following (repeating as necessary): To add a button to the toolbar, choose the Add button to display the Button Properties dialog box. Properties Tab: Icon - Displays the currently selected icon for the toolbar button. Available Icons - Displays the icons available for assigning to toolbar buttons. To change icons, choose one from the list. Browse - Click the Browse button to select a custom bitmap file for use as the toolbar button icon. Text - Text string to display when the Show Button Text option is enabled. Tool Tip - Text string to display when the Show Tool Tips option is enabled. Action Tab: Category - Displays a list of action categories. Choose an item within the category to assign to the toolbar button. To remove a button from the toolbar, select the button you want to remove from the Toolbar Buttons box, and then click Remove. To reposition a button on the toolbar, select the button you want to move from the Toolbar Buttons box, and then click Up or Down as many times as is appropriate. Click OK to return to the Toolbar page. Click OK to save.
10078	"Invalid toolbar file <FileName.ztb>. Default toolbar will be used instead."
Description:	The specified file is not a valid PASSPORT toolbar file so the default toolbar will be loaded.
Solution:	Make sure the custom toolbar file is available at the location specified in the error. Make sure that you have at least read permissions to the custom toolbar file. Select the default toolbar, select a different toolbar, or create a new toolbar. To select a different toolbar that already exists: Select Toolbar from the Options menu Click on Browse... Browse to the location of the custom toolbar file Select the file Click Open Click OK to save and return to your session To create a new custom toolbar: Select the Customize button to display the Customize Toolbar dialog box. Perform any of the following (repeating as necessary): To add a button to the toolbar, choose the Add button to display the Button Properties dialog box. Properties Tab: Icon - Displays the currently selected icon for the toolbar button. Available Icons - Displays the icons available for assigning to toolbar buttons. To change icons, choose one from the list. Browse - Click the Browse button to select a custom bitmap file for use as the toolbar button icon. Text - Text string to display when the Show Button Text option is enabled. Tool Tip - Text string to display when the Show Tool Tips option is enabled. Action Tab: Category - Displays a list of action categories. Choose an item within the category to assign to the toolbar button. To remove a button from the toolbar, select the button you want to remove from the Toolbar Buttons box, and then click Remove. To reposition a button on the toolbar, select the button you want to move from the Toolbar Buttons box, and then click Up or Down as many times as is appropriate. Click OK to return to the Toolbar page. Click OK to save.
10079	"Invalid toolbar file <FileName.ztb>."
Description:	The specified file is not a valid PASSPORT toolbar file.
Solution:	Make sure the custom toolbar file is available at the location specified in the error. Make sure that you have at least read permissions to the custom toolbar file. Select the default toolbar, select a different toolbar, or create a new toolbar. To select a different toolbar that already exists: Select Toolbar from the Options menu Click on Browse... Browse to the location of the custom toolbar file Select the file Click Open Click OK to save and return to your session To create a new custom toolbar: Select the Customize button to display the Customize Toolbar dialog box. Perform any of the following (repeating as necessary): To add a button to the toolbar, choose the Add button to display the Button Properties dialog box. Properties Tab: Icon - Displays the currently selected icon for the toolbar button. Available Icons - Displays the icons available for assigning to toolbar buttons. To change icons, choose one from the list. Browse - Click the Browse button to select a custom bitmap file for use as the toolbar button icon. Text - Text string to display when the Show Button Text option is enabled. Tool Tip - Text string to display when the Show Tool Tips option is enabled. Action Tab: Category - Displays a list of action categories. Choose an item within the category to assign to the toolbar button. To remove a button from the toolbar, select the button you want to remove from the Toolbar Buttons box, and then click Remove. To reposition a button on the toolbar, select the button you want to move from the Toolbar Buttons box, and then click Up or Down as many times as is appropriate. Click OK to return to the Toolbar page. Click OK to save.
10080	"The printer name is empty."
Description:	You must select a printer for the session.
Solution:	Make sure you have a printer properly installed and configured. To install a printer: Go to Windows Control Panel Select Printers Click Add Printer Follow the wizard to install a printer If you still cannot print, follow the troubleshooting tips located in Microsoft's Printer Troubleshooting Knowledge Base Article: http://support.microsoft.com/kb/870622/en-us
10081	"Unable to open the printer."
Description:	Failed to retrieve a handle to the printer or print server.
Solution:	Make sure you have a printer properly installed and configured. To install a printer: Go to Windows Control Panel Select Printers Click Add Printer Follow the wizard to install a printer Make sure you have permission to use the printer. If you still cannot print, follow the troubleshooting tips located in Microsoft's Printer Troubleshooting Knowledge Base Article: http://support.microsoft.com/kb/870622/en-us
10082	"Unable to spool the document for printing."
Description:	Failed to spool the document for printing.
Solution:	Make sure you have a printer properly installed and configured. To install a printer: Go to Windows Control Panel Select Printers Click Add Printer Follow the wizard to install a printer Determine if printing is paused Click Start Click Printers and Faxes. Right-click your printer. Click Resume Printing or click Use Printer Online if either option appears on the menu. When you print, information is typically written to a file on your hard disk before it is sent to the printer. This process is named print spooling. With print spooling you can continue to use your programs while the document prints. Print spooling is typically faster than printing directly to your printer. However, if you are low on disk attempts to spool documents may result in the error above.To check or change your spooler settings, follow these steps: Click Start Click Printers and Faxes. Double-click the printer that you are trying to use. The print queue for that printer appears. If any documents appear in the print queue, click Print, click Cancel All Documents, Click OK. Right-click the printer that you want to use, and then click Properties. Click the Advanced tab. If the Spool print documents so program finishes printing faster option is selected, print spooling is turned on. If the Print directly to the printer option is selected, print spooling is turned off, and you are printing directly to the printer. To change the setting, click one of the options that are listed in step 9. If you are printing to a network printer, you might not be able to change your spooler settings. Note: With print spooling turned off, you must wait for your file to finish printing before you can perform other tasks in the program that you are printing from. If you still cannot print, follow the troubleshooting tips located in Microsoft's Printer Troubleshooting Knowledge Base Article: http://support.microsoft.com/kb/870622/en-us
10083	"Failed to create font."
Description:	Failed to create the font for the printer session.
Solution:	Make sure you have a printer properly installed and configured. To install a printer: Go to Windows Control Panel Select Printers Click Add Printer Follow the wizard to install a printer Make sure you have permission to use the printer. Reboot your system This issue can occur if you have too many fonts installed in Windows. To resolve this issue, remove some of the installed non-system fonts from the Fonts folder: Click Start, point to Settings, click Control Panel and then double-click Fonts. On the View menu, click Details, and then click Modified to arrange the fonts by date. Select a font that does not have an "A" on the icon and that does not have a system date, copy and paste the highlighted font to another folder for backup purposes, and then delete the font. Fonts are used to display text on the screen and in print. Fonts have styles, such as italic, bold, and bold italic. If you suspect that a particular font is causing a problem when you are printing, try to print a font sample. To print a font sample, follow these steps: Click Start, click Control Panel, and then double-click Fonts. Double-click the font that you want to print. On the sample page, click Print. If the problem is limited to a particular font, a damaged font file may be the cause. If your problem appears to be related to fonts, turn on the Print TrueType As Graphics feature if it is supported by your printer, and then test to determine if your problem is resolved.To print TrueType fonts as graphics, follow these steps. Note: To change the printing preferences, you must have print permissions. Click Start, and then click Printers and Faxes. Right-click the icon for the printer that you are using, and then click Printing Preferences. Click Advanced. Under Document Options, click to select the Print Text as Graphics check box. Note: The Print Text as Graphics check box appears in the Advanced dialog box only if your printer supports this feature. Click Enabled. If you still cannot print, follow the troubleshooting tips located in Microsoft's Printer Troubleshooting Knowledge Base Article: http://support.microsoft.com/kb/870622/en-us
10084	"Unable to start the print job."
Description:	Failed to start the print job.
Solution:	Make sure you have a printer properly installed and configured. To install a printer: Go to Windows Control Panel Select Printers Click Add Printer Follow the wizard to install a printer Make sure you have permission to use the printer. If you still cannot print, follow the troubleshooting tips located in Microsoft's Printer Troubleshooting Knowledge Base Article: http://support.microsoft.com/kb/870622/en-us
10085	"Transparent printing failed."
Description:	Some errors occurred during the transparent printing.
Solution:	Make sure you have a printer properly installed and configured. To install a printer: Go to Windows Control Panel Select Printers Click Add Printer Follow the wizard to install a printer Make sure you have permission to use the printer. If you still cannot print, follow the troubleshooting tips located in Microsoft's Printer Troubleshooting Knowledge Base Article: http://support.microsoft.com/kb/870622/en-us
10086	"Closing the window will result in the captured screens being lost. Do you want to proceed?"
Description:	You have some screens captured without printing them.
Solution:	Choose yes if you do not want to print the captured screens. OR Choose no to return to the dialog where you can print the captured screens.
10087	"At least one of the end print job options must be selected."
Description:	No end print job options have been selected.
Solution:	At least one of the end print job options must be selected. Select one or more of the following options to cause PASSPORT to end a host print job: Unbind - Enabling this option causes PASSPORT to send the contents of the buffer to print after an unbind command is received from the host. TN3270E EOJ - Enabling this option causes PASSPORT to send the contents of the buffer to print after an End Of Job (EOJ) indicator is received from the host. Telnet Abort Output - Enabling this option causes PASSPORT to send the contents of the buffer to print after a Telnet abort output command is received. Detect End of Print Job Using Time-out Value (sec.) - Enabling this option causes PASSPORT to send the contents of the buffer to print after a specified time has passed without an End of Print Job received from the host since the last data stream. The range for the value is 10 to 300 seconds, with the default value set to 30 seconds. The time-out value should be determined by the speed of the mainframe and the length of the print job.
10088	"Invalid printer initialization string."
Description:	The printer initialization string you have entered is not valid.
Solution:	The string must be a sequence of 2-digit hex numbers each separated by a single space. If you are unsure of the correct init string for your brand of printer, this can be found in the programmer's manual for your printer.
10089	"Invalid printer closing string."
Description:	The printer closing string you have entered is not valid.
Solution:	The string must be a sequence of 2-digit hex numbers each separated by a single space. If you are unsure of the correct closing string for your brand of printer, this can be found in the programmer's manual for your printer.
10090	"Invalid password, please re-enter."
Description:	You have entered an invalid password.
Solution:	You may have entered two different values for the field New password and New password confirmed. Re-enter the password values for both fields. The length of the password you have entered is less than 4 characters long. Enter a password value that is 4 characters long or longer.
10091	"Unable to create folder <ErrorDescription>"
Description:	Failed to create the specified folder. A description of the reason is given.
Solution:	Read the description for explanation of the error. This error usually results from a permissions problem. Make sure you have write access to the folder location, or select a different location.
10092	"The password entered is not correct."
Description:	The password entered is not correct.
Solution:	You must enter a correct password to proceed. If you are unsure of the correct password, you will need to contact the administrator who is responsible for configuring your PASSPORT sessions.
10095	"Invalid license code for running on Terminal Server or Citrix."
Description:	You are not licensed to run PASSPORT on Terminal Server or Citrix.
Solution:	Your license code determines whether or not PASSPORT will run on Citrix or Terminal Server. Your administrator will need to contact Rocket Software to request a Citrix or Terminal Server enabled license code.
10096	"Thank you for purchasing PASSPORT."
Description:	Thank you for purchasing PASSPORT. For technical support, go to the Rocket Customer Portal: http://www.rocketsoftware.com/support
10097	"This software will expire on <Date>."
Description:	The software will expired on the specified date.
Solution:	Beginning on the date specified, whenever PASSPORT is started, the software will display a splash screen that tells the user that the software is expired. After clicking OK, the user will be able to connect normally. This will occur for 30 days. 30 days after the specified date, the software stop working.
10098	"Invalid license code."
Description:	The license code you have entered is not valid.
Solution:	Make sure that everything is entered correctly. The best thing to do would be to copy and paste the license code from your email to the License Code field. If you have an existing evaluation copy installed on your PC, or an evaluation copy that has expired on your PC, you must request a new license code. The license code that was emailed to you at the time of download will not work in this situation. License codes are version specific. Make sure the software being installed is the same version as the license code received from Rocket Software.
10099	"Expired license code."
Description:	The license code you have entered has already expired.
Solution:	Your administrator will need to contact Rocket Software to obtain a new license code.
10100	"Failed to write to PASSPORT.key."
Description:	Failed to write the license code to the PASSPORT.key file
Solution:	Make sure the PASSPORT.key file is available in the program directory. The program directory is selected at the time of install. The default program directory is C:/Program Files/PASSPORT. If the PASSPORT.key file does not exist, you can either Reinstall PASSPORT OR Using a text editor such as notepad, create a new file Place the following text in the file: [Setup] Key=XXXX-XXXX-XXXX-XXXX where XXXX-XXXX-XXXX-XXXX is the license key provided to you by Rocket Software Save the file in the directory where PASSPORT is installed. The default program directory is C:/Program Files/PASSPORT Note: Make sure to select "All Files" for "Save As Type" when saving the file. Make sure the PASSPORT.key file is not open. Make sure you have write permissions to the PASSPORT.key file.
10101	"The toolbar must have at least one button."
Description:	You cannot have an empty toolbar.
Solution:	Select the Default Toolbar OR To add buttons to your toolbar: Select Toolbar from the Options menu Click on Customize... Select the Toolbar button you are using Select Add... Select the Action tab Select the desired action for the toolbar button Click OK Repeat as necessary to add the desired toolbar buttons to your toolbar Click Save Enter a name for your custom toolbar file Click OK to return to your session
10102	"Save changes to the transfer list before proceeding?"
Description:	You have made changes to the current transfer list. Prompt to save these changes.
Solution:	If you select yes, the changes will be saved to a transfer list file before the file transfer begins. If you select no, the changes will not be saved. Selecting Cancel allows you to return to the dialog to make more changes.
10103	"Please enter the PC file name."
Description:	You must enter the PC file name for the file transfer.
Solution:	Enter the PC file name for the file transfer. OR Click on Browse... button to the right of the PC File Name field Browse to the file you would like to transfer to the host Click Open Proceed with your file transfer
10104	"Please enter the host file name."
Description:	You must enter the host file name for the file transfer.
Solution:	Type the Host File Name for the selected item. This field will be automatically populated if the PC File Name is entered first.
10105	"You must use wildcards for the host file name."
Description:	Since you have specified a wildcard for the PC file name, you must also do the same for the host file name.
Solution:	Enter a valid wildcard for the host file name. OR Select a PC file name that does not use wildcards.
10106	"Wildcard file transfer is not supported with FTP file transfers."
Description:	You cannot use wildcard file names for FTP file transfers.
Solution:	Add each individual file to the list instead of using a wildcard file name. OR Use IND$FILE file transfer (TN3270/CMS only).
10107	"Wildcard file transfer is only supported in CMS."
Description:	Wildcard file transfer is only supported when the host OS is CMS.
Solution:	Your host operating system must be CMS in order to use wildcards with file transfer.
10108	"Unable to open the file for reading. <Filename>"
Description:	Failed to open the specified file to transfer.
Solution:	Make sure the file exists in the specified location. Make sure you have read permissions to the file.
10109	"PC file does not exist or invalid file name <Filename>."
Description:	PC file does not exist.
Solution:	Make sure the file exists in the specified location. Make sure you have read permissions to the file.
10110	"You must use wildcards for the PC file name."
Description:	Since you have specified a wildcard for the host file name, you must also do the same for the PC file name.
Solution:	Enter a valid wildcard for the PC file name. OR Select a host file name that does not use wildcards.
10111	"Invalid use of wildcards for the PC file name."
Description:	Incorrect use of wildcards when doing file transfer.
Solution:	Please enter the correct wildcards before continuing.
10112	"Invalid Path <Path>."
Description:	The path specified in the PC file name does not exist for the file receive.
Solution:	To select a file with a valid path: Select Receive from the Transfer menu Click on the Browse button next to the PC File Name field Browse to the location where you would like the file to be saved Select the file Click Open Click Transfer
10113	"You must select at least one file to transfer."
Description:	You must select at least one file to transfer.
Solution:	Select Send of Receive from the Transfer menu Make sure the check boxes on the left of the list items you want to transfer are checked To add a file to the list: Click on the New Item icon With the newly created item highlighted, select the desired direction for the file (Send or Receive) Select the appropriate Transfer Scheme Enter the name of the PC File or browse to an existing file Enter the name of the host file Click Transfer
10114	"You must enter a file name."
Description:	You must enter a file name.
Solution:	Enter the name of the PC File or browse to an existing file Enter the name of the host file
10115	"Are you sure you want to overwrite the existing file?"
Description:	Confirmation that you want to overwrite the existing file.
Solution:	Choose yes if you like to overwrite the file. Choosing no will skip the file.
10116	"Invalid or missing transfer list file <TransferList>."
Description:	Failed to load the specified transfer list file.
Solution:	Make sure the transfer list file (.zli) is available at the location specified. The default location for these files is My Documents/Zephyr/Product Name. Make sure you have at least read permissions to this file To select a different existing transfer list: Select Send or Receive from the Transfer menu Select a different transfer list from the drop down menu To create a new transfer list: Select Send or Receive from the Transfer menu Click on the New Item icon With the newly created item highlighted, select the desired direction for the file (Send or Receive) Select the appropriate Transfer Scheme Enter the name of the PC File or browse to an existing file Enter the name of the host file Click the Save icon Repeat steps 1-7 as needed to add all of the desired files to the list
10117	"Failed to write to file <FileName>"
Description:	Failed to write to the specified file.
Solution:	Make sure you have permission to save a file in location specified in the error. If you are trying to overwrite an existing file, make sure you have at least write permissions to the file specified in the error message.
10118	"Do you want to save the changes?"
Description:	You have made changes to the transfer list.
Solution:	Choose yes if you like to save the changes to a file Choose no to discard the changes
10119	"Invalid or missing transfer scheme file <TransferScheme>. Default scheme will be loaded."
Description:	Failed to load the custom transfer scheme file so the default transfer scheme will be applied.
Solution:	Make sure the transfer scheme file (.zti) is available at the location specified. The default location for these files is My Documents/Zephyr/Product Name. Make sure you have at least read permissions to this file To select a different existing transfer scheme: Select Send or Receive from the Transfer menu Click Browse next to Select Transfer Scheme Browse to the transfer scheme you wish to use Select the file Click Open To create a new transfer scheme: Select Send or Receive from the Transfer menu Select the appropriate transfer scheme To make changes to the default transfer scheme, click Customize Once you have entered the desired changes, click Save Enter a name for your transfer scheme and click Save
10120	"Invalid or missing transfer scheme file <TransferScheme>."
Description:	Failed to load the custom transfer scheme file.
Solution:	Make sure the transfer scheme file (.zti) is available at the location specified. The default location for these files is My Documents/Zephyr/Product Name. Make sure you have at least read permissions to this file To select a different existing transfer scheme: Select Send or Receive from the Transfer menu Click Browse next to Select Transfer Scheme Browse to the transfer scheme you wish to use Select the file Click Open To create a new transfer scheme: Select Send or Receive from the Transfer menu Select the appropriate transfer scheme To make changes to the default transfer scheme, click Customize Once you have entered the desired changes, click Save Enter a name for your transfer scheme and click Save
10121	"The session layout file name already exists. Do you want to overwrite it?"
Description:	The name you are using for your session layout is already in use.
Solution:	Choose yes if you would like to overwrite the file OR Choose a different name for your session layout file
10122	"The file <FileName> already exists on your local machine. Do you want to receive and replace it?"
Description:	Confirmation that you want to receive and overwrite the existing file on your computer.
Solution:	Choose yes if you would like to overwrite the file Choose no to abort the transfer
10123	"The file <FileName> already exists on the remote host. Do you want to send and replace it?"
Description:	Confirmation that you want to send and overwrite the existing file in the remote host.
Solution:	Choose yes if you would like to overwrite the file Choose no to abort the transfer
10124	"Please enter a text string."
Description:	You will receive this error when you have chosen to map a key, keypad button, toolbar button, button bar button, hotspot or mouse function to a "Text String" but left the text string empty.
Solution:	Click "OK" Enter the desired text in the "Text String" field. You may also select host keys from list and click "Add to Text String" to add them to the text string.
10125	"Please select a function type."
Description:	You will receive this error when you have chosen to map a key, keypad button, toolbar button, button bar button, hotspot or mouse function to "Miscellaneous" but did not choose a function.
Solution:	Click "OK" Choose one of the function type from the "Miscellaneous" function list.
10126	"Please enter the <Item>"
Description:	You will receive this error when you have chosen to map a key, keypad button, toolbar button, button bar button, hotspot or mouse function to "Miscellaneous" function, but did not enter a required parameter.
Solution:	If you select Miscellaneous - Run Application, you must enter the application name in the "File Name" field. You can also click "Browse" to browse to and select the application. If you select one of the "Apply Settings" options, you must select a corresponding keyboard, hotspots, keypad, colors, toolbar, or edit scheme file. You can click "Browse" to browse to and select this file. If you select Windows-Tile, you must enter the HLLAPI short names for the session windows you want to tile in the "Session Short Names" field. For example: A,B,C,D
10127	"Please select a <Item>"
Description:	You will receive this error when you have chosen to map a key, keypad button, toolbar button, button bar button, hotspot or mouse function to a function, but did not enter a required parameter.
Solution:	If you are trying to map to a host key, you need to select the desired host key from the "Host Key" list If you are trying to map to an APL key, you need to select the desired APL key from the "APL Key" list If you are trying to map to a dead key, you need to select the desired dead key from the "Dead Key" list If you are trying to map to a text character, you need to select the desired text character(s) from the "Text Character" list If you are trying to map to a macro, you need to select the desired macro from the "Macro" list If you are trying to map to a menu command, you need to select the desired menu command from the "Menu Command" list If you are trying to map to a mouse function, you need to select the desired mouse function from the "Mouse Function" list
10130	Error: Site redirects too many times.
Description:	HTTP server redirects too many times. Applies to PASSPORT WEB TO HOST only.
Solution:	The HTTP server redirects more than 50 times. Reduce the number of redirects. Microsoft IIS Documentation for Configuring Redirects
10131	Error: The redirected URL does not reference a HTTP resource.
Description:	The redirected URL does not reference a HTTP resource. Applies to PASSPORT WEB TO HOST only.
Solution:	The URL is redirected to a resource other than HTTP, such as FTP or HTTPS. Edit the redirect to point to an HTTP resource. Microsoft IIS Documentation for Configuring Redirects
10132	Error: Site redirects with no new location.
Description:	HTTP server wants to redirect but doesn't include the new URL. Applies to PASSPORT WEB TO HOST only.
Solution:	The HTTP server is configured to redirect but does not include a URL to redirect to. Edit the redirect to include a valid URL. Microsoft IIS Documentation for Configuring Redirects
10133	HTTP request: Failed with error code = <errorcode>
Description:	The HTTP request has failed with the error code provided. 4xx errors are client errors and 5xx errors are server errors.
Solution:	Possible errors codes include: Bad request 400: The request had bad syntax or was inherently impossible to be satisfied. Unauthorized 401: The parameter to this message gives a specification of authorization schemes which are acceptable. The client should retry the request with a suitable Authorization header. PaymentRequired 402: The parameter to this message gives a specification of charging schemes acceptable. The client may retry the request with a suitable ChargeTo header. Forbidden 403: The request is for something forbidden. Authorization will not help. Not found 404: The server has not found anything matching the URI given Internal Error 500: The server encountered an unexpected condition which prevented it from fulfilling the request. Not implemented 501: The server does not support the facility required. Service temporarily overloaded 502: The server cannot process the request due to a high load (whether HTTP servicing or other requests). The implication is that this is a temporary condition which maybe alleviated at other times. Gateway time out 503: This is equivalent to Internal Error 500, but in the case of a server which is in turn accessing some other service, this indicates that the response from the other service did not return within a time that the gateway was prepared to wait. As from the point of view of the client and the HTTP transaction the other service is hidden within the server, this maybe treated identically to Internal error 500, but has more diagnostic value.
10134	Are you sure you want to delete all data?
Description:	You have chosen the Clear History button from the Options>Auto Complete property page
Solution:	Choose Yes to clear the contents of the Auto Complete history for the current session or No to cancel and retain the history.
10135	Microsoft® Word was not detected. Spell checking will be disabled.
Description:	An attempt was made to enable the spell checking feature, however the Microsoft® Word application cannot be found on the local computer. Therefore, the spell checking feature will be disabled.
Solution:	Microsoft® Word must be installed in order to utilize the spell checking feature of PASSPORT.
10136	Invalid URL: <url>
Description:	The requested URL is invalid.
Solution:	Check the URL and make sure it is valid.
10137	Failed to download the following file: <url>
Description:	A connection with the server could not be established.
Solution:	Make sure you have network connectivity. Make sure the server is available.
10138	Please enter an FTP command to send to the remote server.
Description:	A command was not entered in the FTP Command field when a transfer was attempted.
Solution:	Enter a valid FTP command and retry the transfer.
13001	Exceeds maximum <number> keys
Description:	You have exceeded the maximum number of the specified keys allowed.
Solution:	The maximum number of keys that can be mapped to macros is 64 The maximum number of keys that can be mapped to text strings is 128 The maximum number of keys that can be mapped to Miscellaneous - Run Application is 16 The maximum number of keys that can be mapped to Miscellaneous - ApplySettings-Keyboard is 16 The maximum number of keys that can be mapped to Miscellaneous - ApplySettings-Hotspots is 16 The maximum number of keys that can be mapped to Miscellaneous - ApplySettings-Keypad is 16 The maximum number of keys that can be mapped to Miscellaneous - ApplySettings-Colors is 16 The maximum number of keys that can be mapped to Miscellaneous - ApplySettings-Toolbar is 16 The maximum number of keys that can be mapped to Miscellaneous - ApplySettings-Edit is 16 The maximum number of keys that can be mapped to Miscellaneous - Windows-Tile is 16

Emulation Error Messages

10000

"Failed to load the image file."

Description:

Solution:

10001

"Commas(,) are not allowed in the field."

Description:

Solution:

10002

"Failed to open color scheme file <filename.zcs> Default settings will be loaded."

Description:

Solution:

10003

"Failed to write to color scheme file <filename.zcs>."

Description:

Solution:

10004

"Failed to load <filename.dll>. File not found."

Description:

Solution:

10005

"Failed to load <filename.dll>. Make sure your Microsoft TCP/IP software is properly installed and configured."

Description:

Solution:

10006

"Failed to get procedure address of wcom_Intf."

Description:

Solution:

10007

"Invalid trace file (file name)."

Description:

Solution:

10009

"Please enter the IP host name."

Description:

Solution:

10010

"Invalid IP host name."

Description:

Solution:

10011

"Please enter the TCP port."

Description:

Solution:

10012

"There is no certificate available in your system store."

Description:

Solution:

10013

"SSH normally uses port 22. Do you want to change the port number to 22?"

Description:

Solution:

10014

"Telnet normally uses port 23. Do you want to change the port number to 23?"

Description:

Solution:

10015

"Please enter the HLLAPI long name."

Description:

Solution:

10016

"Invalid session short name."

Description:

Solution:

10017

"Please select the start up macro file."

Description:

Solution:

10018

"Please select the exit macro file."

Description:

Solution:

10019

"Failed to write to edit scheme file <filename.zes>."

Description:

Solution:

10020

"Failed to open edit scheme file <filename.zes>. Default settings will be loaded."

Description: