Communication Error Messages

 11001
Connection Time Out Error. The Host Address <xxxxx> has failed to respond within <xx> seconds. Please disconnect the session, correct the Host Address, and connect again."
Description:

The HOST_ADDRESS has failed to respond within 30 seconds. Please check to make sure the IP Host Address is correct, reconfigure, and then try starting PASSPORT again.

Solution:
  1. Choose the Communication->Connection Log menu command to display additional information, which should help determine why the connection is timing out.

  2. To increase the time out limit for PASSPORT:

    1. Disconnect from your PASSPORT session

    2. Select Setup from the Communication menu

    3. Go to the "Connection" tab

    4. In the Time out field, enter a Timer value in seconds. This value should be lower than the time out values set on your host and on your firewall.

  3. If you have configured the session for SSL, make sure you are connecting to a server that supports and is configured for SSL 3.0 or TLS.

  4. If you have configured the session for SSH, make sure you are connecting to a server that supports and is configured for SSH.

  5. Make sure the IP address you are using is correct

  6. Make sure the port number you are using is correct

  7. If you are connecting through a firewall, edit your firewall settings to increase the amount time that the firewall waits before discarding idle connections

  8. Verify that the host is up and running by trying to "ping" the Host IP address from a DOS window.

  9. Contact your Network Administrator to verify status of Telnet daemon and Windows Telnet Access group.

  10. If you have a personal firewall running, make sure it is configured to allow Telnet through the port that PASSPORT is configured to use for host access.

 11002
"Windows Sockets Startup Error - Return Code = <xxxxx>"
Description:

The return code XXXXX is an error code returned by Windows Sockets. This error indicates that PASSPORT has had a problem calling Windows Sockets from WSAStartup.

Solution:

To find the solution to this error: Return Code Explanations

 11003
"Asynchronous Select Error - Return Code = <xxxxx>"
Description:

The return code XXXXX is an error code returned by Windows Sockets. PASSPORT uses asynchronous sockets. This error indicates that PASSPORT has had a problem calling Windows Sockets from WSAAsyncSelect.

Solution:

To find the solution to this error: Return Code Explanations

 11004
"Unable to resolve Host Address <xxxxx>"
Description:

PASSPORT cannot resolve the host IP address for the reason given.

Solution:
  1. Make sure the host IP address you are using is correct

  2. If you are using DNS for your host address (eg: myhost.librus.edu), try using the IP address directly instead

  3. Verify that the host is up and running by trying to "ping" the host address from a DOS window.

  4. Contact your Network Administrator to verify status of DNS, Telnet daemon and Windows Telnet Access group.

 11005
"Socket Send Error - Return Code = <xxxxx>"
Description:

The return code XXXXX is an error code returned by Windows Sockets. PASSPORT failed to send data to the host by calling Windows Socket function send.

Solution:

To find the solution to this error: Return Code Explanations

 11006
"Socket Receive Error - Return Code = <xxxxx>"
Description:

The return code XXXXX is an error code returned by Windows Sockets. PASSPORT failed to send data to the host by calling Windows Socket function recv.

Solution:

To find the solution to this error: Return Code Explanations

 11007
"Socket Connect Error - Return Code = <xxxxx>"
Description:

The return code XXXXX is an error code returned by Windows Sockets. PASSPORT failed to make a connection to host using Windows Sockets.

Solution:

To find the solution to this error: Return Code Explanations

 11008
"Unable to Create Socket - Return Code = <xxxxx>"
Description:

The return code XXXXX is an error code returned by Windows Sockets. PASSPORT cannot create a socket.

Solution:

To find the solution to this error: Return Code Explanations

 11009
"Connection Error - Return Code = <xxxxx>
An error has occurred attempting to connect to Host Address <nnn.nnn.nnn.nnn>.
Make sure your Telnet server is installed and configured properly."
Description:

An error has occurred attempting to connect to Host IP Address nnn.nnn.nnn.nnn .

Solution:

This error may indicate that the Telnet server is not running or is not configured properly. To find the solution to this error: Return Code Explanations.

 11010
"TN3270E Device Type Rejected - Reason Code = 0
The CONNECT method was configured to request a specific printer,
but the device name <x> requested is the partner to some terminal session.
You must either reconfigure the client or your TN3270E Server."
Description:

The CONNECT method was configured to request a specific printer, but the device name 'DEVICE_NAME' requested is the partner to some terminal session.

Solution:

You must either reconfigure PASSPORT or reconfigure your TN3270E Server.

 11011
"TN3270E Device Type Rejected - Reason Code = 1
The requested device name <x> is already being used by another Telnet session."
Description:

The requested device name 'DEVICE_NAME' is already being used by another Telnet session.

Solution:

Use a different device name.

 11012
"TN3270E Device Type Rejected - Reason Code = 2
The ASSOCIATE method was configured to request a specific printer.
Either the device type is not a printer, or the device name <x> is not a terminal.
You must either reconfigure the client or your TN3270E Server."
Description:

The ASSOCIATE method was configured to request a specific printer. Either the device type is not a printer, or the device name 'DEVICE_NAME' is not a terminal.

Solution:

You must either reconfigure PASSPORT or reconfigure your TN3270E Server.

 11013
"TN3270E Device Type Rejected - Reason Code = 3
Device name <x> is not known to the TN3270E Server.
You must either reconfigure the client or your TN3270E Server."
Description:

The device name 'DEVICE_NAME' is not known to the TN3270E Server.

Solution:

You must either reconfigure PASSPORT or reconfigure your TN3270E Server.

 11014
"TN3270E Device Type Rejected - Reason Code = 4
The TN3270E Server does not support the requested device type <x>.
You must either reconfigure the client or your TN3270E Server."
Description:

The TN3270E Server does not support the requested device type DEVICE_TYPE.

Solution:

You must either reconfigure PASSPORT or reconfigure your TN3270E Server.

 11015
"TN3270E Device Type Rejected - Reason Code = 5
The configured device name <x> is incompatible with the configured device type <x> (such as terminal/printer mismatch.) You must either reconfigure the client or your TN3270E Server."
Description:

The configured device name DEVICE_NAME is incompatible with the configured device type DEVICE_TYPE (such as terminal/printer mismatch).

Solution:

You must either reconfigure PASSPORT or reconfigure your TN3270E Server.

 11016
"TN3270E Device Type Rejected - Reason Code = 6
Device type or device name processing error has occurred."
Description:

A device type or device name processing error has occurred.

Solution:

You must either reconfigure PASSPORT or reconfigure your TN3270E Server.

 11017
"TN3270E Device Type Rejected - Reason Code = 7
The TN3270E server is unable to satisfy the type of connection request sent by the client.
A specific terminal or printer session was requested but the server does not have such a pool of device names defined to it, or the ASSOCIATE command was used but no partner printers are defined to the server. You must either reconfigure the client or your TN3270E Server."
Description:

The TN3270E server is unable to satisfy the type of connection request sent by PASSPORT. A specific terminal or printer session was requested but the server does not have such a pool of device names defined to it, or the ASSOCIATE command was used but no partner printers are defined to the server.

Solution:

You must either reconfigure PASSPORT or reconfigure your TN3270E Server.

11018
"SSL Handshake Failed. SSL handshake timed out. Make sure you are connecting to a server that supports SSL/TLS"
Description:

The SSL handshake cannot be completed within the time-out limit.

Solution:
  1. Make sure you are connecting to a server that supports and is configured for SSL or TLS.

  2. Make sure the IP address you are using is correct

  3. Make sure the port number you are using is correct

  4. To increase the time-out limit for PASSPORT:

    1. Disconnect from your PASSPORT session

    2. Select Setup from the Communication menu

    3. Go to the "Connection" tab

    4. In the Time out field, enter a Timer value in seconds. This value should be lower than the time out values set on your host and on your firewall.

  5. If you are connecting through a firewall, edit your firewall settings to increase the amount time that the firewall waits before discarding idle connections

  6. Verify that the host is up and running by trying to "ping" the Host IP address from a DOS window.

  7. Contact your Network Administrator to verify status of Telnet daemon and Windows Telnet Access group.

  8. If you have a personal firewall running, make sure it is configured to allow Telnet through the port that PASSPORT is configured to use for host access.

11019
"SSL Error - Return Code = <xxxx>"
Description:

An SSL error has occurred due to wrong configuration or conditions that are not being handled by the server.

Solution:
  1. This error can occur when there is not enough memory available to allocate the necessary internal buffers. Close other open applications to increase the amount of system memory available.

  2. This error may occur if you are using an older version of Windows that does not support the SSL API. This support is provided in Windows 2000 SP2 or higher.

  3. This error may occur if some of the Windows system DLL's that are required are corrupted or missing.

    1. Reinstall the following files:

      • Secur32.dll

      • Softpub.dll

      • Wintrust.dll

      • Initpki.dll

      • Dssenh.dll

      • Rsaenh.dll

      • Gpkcsp.dll

      • Sccbase.dll

      • Slbcsp.dll

      • Cryptdlg.dll

    2. Re-register the DLL's:

      1. Click Start, and then click Run.

      2. In the Open box, type cmd, and then click OK.

      3. At the command prompt, type the following lines and press ENTER after each line:

        regsvr32 secur32.dll
        regsvr32 softpub.dll
        regsvr32 wintrust.dll
        regsvr32 initpki.dll
        regsvr32 dssenh.dll
        regsvr32 rsaenh.dll
        regsvr32 gpkcsp.dll
        regsvr32 sccbase.dll
        regsvr32 slbcsp.dll
        regsvr32 cryptdlg.dll

      4. Click OK when you receive the message that DllRegisterServer in FileName succeeded.

      5. Type exit.

11101
"Connection Time Out Error. The Host Address <HostAddress> has failed to respond within <Seconds> seconds. Please disconnect the session, correct the Host Address, and connect again."
Description:

PASSPORT has attempted to make an SSH secured connection to the host, but the host has not responded within the number of seconds configured for time out.

Solution:
  1. Choose the Communication->Connection Log menu command to display additional information, which should help determine why the connection is timing out.

  2. To increase the time out limit for PASSPORT:

    1. Disconnect from your PASSPORT session

    2. Select Setup from the Communication menu

    3. Go to the "Connection" tab

    4. In the Time out field, enter a Timer value in seconds. This value should be lower than the time out values set on your host and on your firewall.

  3. Make sure you are connecting to a server that supports and is configured for SSH.

  4. Make sure the IP address you are using is correct

  5. Make sure the port number you are using is correct. The default port is normally 22.

  6. If you are connecting through a firewall, edit your firewall settings to increase the amount time that the firewall waits before discarding idle connections

  7. Verify that the host is up and running by trying to "ping" the Host IP address from a DOS window.

  8. Contact your Network Administrator to verify status of Telnet daemon and Windows Telnet Access group.

  9. If you have a personal firewall running, make sure it is configured to allow Telnet through the port that PASSPORT is configured to use for host access.

11102
"Unable to resolve Host Address <HostAddress>"
Description:

Failed to resolve the specified host address to an IP address when attempting to make an SSH secured connection.

Solution:
  1. Make sure the IP address you are using is correct

  2. If you are using DNS for your host address (eg: myhost.librus.edu), try using the IP address directly instead

  3. If you are connecting through a firewall, edit your firewall settings to increase the amount time that the firewall waits before discarding idle connections

  4. Verify that the host is up and running by trying to "ping" the Host IP address from a DOS window.

  5. Contact your Network Administrator to verify status of DNS, Telnet daemon and Windows Telnet Access group.

11103
"Connection Error <Error Code>"
Description:

An SSH connection error has occurred due to wrong configuration or conditions that are not being handled by the server.

Solution:
  1. This error can occur when there is not enough memory available to allocate the necessary internal buffers. Close other open applications to increase the amount of system memory available.

  2. This error can occur when the WinSock library could not be loaded because it is missing or corrupted. Reinstall the Wsock32.dll.

  

PASSTCP Windows Sockets Error Codes XXXXX

The return code XXXXX below is an error code returned by Windows Sockets. The explanation below gives the reason for the error return code.

WSAEINTR (10004)
Interrupted function call.

A blocking operation was interrupted by a call to WSACancelBlockingCall.

WSAEACCES (10013)
Permission denied.

An attempt was made to access a socket in a way forbidden by its access permissions. An example is using a broadcast address for sendto without broadcast permission being set using setsockopt(SO_BROADCAST).Another possible reason for the WSAEACCES error is that when the bind function is called (on Windows NT 4 SP4 or later), another application, service, or kernel mode driver is bound to the same address with exclusive access. Such exclusive access is a new feature of Windows NT 4 SP4 and later, and is implemented by using the SO_EXCLUSIVEADDRUSE option.

WSAEFAULT (10014)
Bad address.

The system detected an invalid pointer address in attempting to use a pointer argument of a call. This error occurs if an application passes an invalid pointer value, or if the length of the buffer is too small. For instance, if the length of an argument, which is a SOCKADDR structure, is smaller than the size of (SOCKADDR).

WSAEINVAL (10022)
Invalid argument.

Some invalid argument was supplied (for example, specifying an invalid level to the setsockopt function). In some instances, it also refers to the current state of the socketfor instance, calling accept on a socket that is not listening.

WSAEMFILE (10024)
Too many open files.

Too many open sockets. Each implementation may have a maximum number of socket handles available, either globally, per process, or per thread.

WSAEWOULDBLOCK (10035)
Resource temporarily unavailable.

This error is returned from operations on nonblocking sockets that cannot be completed immediately, for example recv when no data is queued to be read from the socket. It is a nonfatal error, and the operation should be retried later. It is normal for WSAEWOULDBLOCK to be reported as the result from calling connect on a nonblocking SOCK_STREAM socket, since some time must elapse for the connection to be established.

WSAEINPROGRESS (10036)
Operation now in progress.

A blocking operation is currently executing. Windows Sockets only allows a single blocking operation per-task or thread to be outstanding, and if any other function call is made (whether or not it references that or any other socket) the function fails with the WSAEINPROGRESS error.

WSAEALREADY (10037)
Operation already in progress.

An operation was attempted on a nonblocking socket with an operation already in progress that is, calling connect a second time on a nonblocking socket that is already connecting, or canceling an asynchronous request (WSAAsyncGetXbyY) that has already been canceled or completed.

WSAENOTSOCK (10038)
Socket operation on nonsocket.

An operation was attempted on something that is not a socket. Either the socket handle parameter did not reference a valid socket, or for select, a member of an fd_set was not valid.

WSAEDESTADDRREQ (10039)
Destination address required.

A required address was omitted from an operation on a socket. For example, this error is returned if sendto is called with the remote address of ADDR_ANY.

WSAEMSGSIZE (10040)
Message too long.
A message sent on a datagram socket was larger than the internal message buffer or some other network limit, or the buffer used to receive a datagram was smaller than the datagram itself.

WSAEPROTOTYPE (10041)
Protocol wrong type for socket.

A protocol was specified in the socket function call that does not support the semantics of the socket type requested. For example, the ARPA Internet UDP protocol cannot be specified with a socket type of SOCK_STREAM.

WSAENOPROTOOPT (10042)
Bad protocol option.

An unknown, invalid or unsupported option or level was specified in a getsockopt or setsockopt call.

WSAEPROTONOSUPPORT (10043)
Protocol not supported.

The requested protocol has not been configured into the system, or no implementation for it exists. For example, a socket call requests a SOCK_DGRAM socket but specifies a stream protocol.

WSAESOCKTNOSUPPORT (10044)
Socket type not supported.

The support for the specified socket type does not exist in this address family. For example, the optional type SOCK_RAW might be selected in a socket call, and the implementation does not support SOCK_RAW sockets at all.

WSAEOPNOTSUPP (10045)
Operation not supported.

The attempted operation is not supported for the type of object referenced. Usually this occurs when a socket descriptor to a socket that cannot support this operation is trying to accept a connection on a datagram socket.

WSAEPFNOSUPPORT (10046)
Protocol family not supported.

The protocol family has not been configured into the system or no implementation for it exists. This message has a slightly different meaning from WSAEAFNOSUPPORT. However, it is interchangeable in most cases, and all Windows Sockets functions that return one of these messages also specify WSAEAFNOSUPPORT.

WSAEAFNOSUPPORT (10047)
Address family not supported by protocol family.

An address incompatible with the requested protocol was used. All sockets are created with an associated address family (that is, AF_INET for Internet Protocols) and a generic protocol type (that is, SOCK_STREAM). This error is returned if an incorrect protocol is explicitly requested in the socket call, or if an address of the wrong family is used for a socket, for example, in sendto.

WSAEADDRINUSE (10048)
Address already in use.

Typically, only one usage of each socket address (protocol/IP address/port) is permitted. This error occurs if an application attempts to bind a socket to an IP address/port that has already been used for an existing socket, or a socket that was not closed properly, or one that is still in the process of closing. For server applications that need to bind multiple sockets to the same port number, consider using setsockopt (SO_REUSEADDR). Client applications usually need not call bind at allconnect chooses an unused port automatically. When bind is called with a wildcard address (involving ADDR_ANY), a WSAEADDRINUSE error could be delayed until the specific address is committed. This could happen with a call to another function later, including connect, listen, WSAConnect, or WSAJoinLeaf.

WSAEADDRNOTAVAIL (10049)
Cannot assign requested address.

The requested address is not valid in its context. This normally results from an attempt to bind to an address that is not valid for the local machine. This can also result from connect, sendto, WSAConnect, WSAJoinLeaf, or WSASendTo when the remote address or port is not valid for a remote machine (for example, address or port 0).

WSAENETDOWN (10050)
Network is down.

A socket operation encountered a dead network. This could indicate a serious failure of the network system (that is, the protocol stack that Windows Sockets DLL runs over), the network interface, or the local network itself.

WSAENETUNREACH (10051)
Network is unreachable.

A socket operation was attempted to an unreachable network. This usually means the local software knows no route to reach the remote host.

WSAENETRESET (10052)
Network dropped connection on reset.

The connection has been broken due to keep-alive activity detecting a failure while the operation was in progress. It can also be returned by setsockopt if an attempt is made to set SO_KEEPALIVE on a connection that has already failed.

WSAECONNABORTED (10053)
Software caused connection abort.

An established connection was aborted by the software in your host machine, possibly due to a data transmission time-out or protocol error.

WSAECONNRESET (10054)
Connection reset by peer.

An existing connection was forcibly closed by the remote host. This normally results if the peer application on the remote host is suddenly stopped, the host is rebooted, or the remote host uses a hard close (see setsockopt for more information on the SO_LINGER option on the remote socket.) This error may also result if a connection was broken due to keep-alive activity detecting a failure while one or more operations are in progress. Operations that were in progress fail with WSAENETRESET. Subsequent operations fail with WSAECONNRESET.

WSAENOBUFS (10055)
No buffer space available.

An operation on a socket could not be performed because the system lacked sufficient buffer space or because a queue was full.

WSAEISCONN (10056)
Socket is already connected.

A connect request was made on an already-connected socket. Some implementations also return this error if sendto is called on a connected SOCK_DGRAM socket (for SOCK_STREAM sockets, the to parameter in sendto is ignored) although other implementations treat this as a legal occurrence.

WSAENOTCONN (10057)
Socket is not connected.

A request to send or receive data was disallowed because the socket is not connected and (when sending on a datagram socket using sendto) no address was supplied. Any other type of operation might also return this error, for example, setsockopt setting SO_KEEPALIVE if the connection has been reset.

WSAESHUTDOWN (10058)
Cannot send after socket shutdown.

A request to send or receive data was disallowed because the socket had already been shut down in that direction with a previous shutdown call. By calling shutdown a partial close of a socket is requested, which is a signal that sending or receiving, or both have been discontinued.

WSAETIMEDOUT (10060)
Connection timed out.

A connection attempt failed because the connected party did not properly respond after a period of time, or the established connection failed because the connected host has failed to respond.

WSAECONNREFUSED (10061)
Connection refused.

No connection could be made because the target machine actively refused it. This usually results from trying to connect to a service that is inactive on the foreign host that is, one with no server application running.

WSAEHOSTDOWN (10064)
Host is down.

A socket operation failed because the destination host is down. A socket operation encountered a dead host. Networking activity on the local host has not been initiated. These conditions are more likely to be indicated by the error WSAETIMEDOUT.

WSAEHOSTUNREACH (10065)
No route to host.

A socket operation was attempted to an unreachable host. See WSAENETUNREACH.

WSAEPROCLIM (10067)
Too many processes.

A Windows Sockets implementation may have a limit on the number of applications that can use it simultaneously. WSAStartup may fail with this error if the limit has been reached.

WSASYSNOTREADY (10091)
Network subsystem is unavailable.

This error is returned by WSAStartup if Windows Sockets implementation cannot function at this time because the underlying system it uses to provide network services is currently unavailable. Users should check:

WSAVERNOTSUPPORTED (10092)
Winsock.dll version out of range.

The current Windows Sockets implementation does not support Windows Sockets specification version requested by the application. Check that no old Windows Sockets DLL files are being accessed.

WSANOTINITIALISED (10093)
Successful WSAStartup not yet performed.

Either the application has not called WSAStartup or WSAStartup failed. The application may be accessing a socket that the current active task does not own (that is, trying to share a socket between tasks), or WSACleanup has been called too many times.

WSAEDISCON (10101)
Graceful shutdown in progress.

Returned by WSARecv and WSARecvFrom to indicate that the remote party has initiated a graceful shutdown sequence.

WSATYPE_NOT_FOUND (10109)
Class type not found.

The specified class was not found.

WSAHOST_NOT_FOUND (11001)
Host not found.

No such host is known. The name is not an official host name or alias, or it cannot be found in the database(s) being queried. This error may also be returned for protocol and service queries, and means that the specified name could not be found in the relevant database.

WSATRY_AGAIN (11002)
Nonauthoritative host not found.

This is usually a temporary error during host name resolution and means that the local server did not receive a response from an authoritative server. A retry at some time later may be successful.

WSANO_RECOVERY (11003)
This is a nonrecoverable error.

This indicates some sort of nonrecoverable error occurred during a database lookup. This may be because the database files (for example, BSD-compatible HOSTS, SERVICES, or PROTOCOLS files) could not be found, or a DNS request was returned by the server with a severe error.

WSANO_DATA (11004)
Valid name, no data record of requested type.

The requested name is valid and was found in the database, but it does not have the correct associated data being resolved for. The usual example for this is a host name-to-address translation attempt (using gethostbyname or WSAAsyncGetHostByName) which uses the DNS (Domain Name Server). An MX record is returned but no A record indicating the host itself exists, but is not directly reachable.

WSA_INVALID_HANDLE (OS dependent)
Specified event object handle is invalid.

An application attempts to use an event object, but the specified handle is not valid.

WSA_INVALID_PARAMETER (OS dependent)
One or more parameters are invalid.

An application used a Windows Sockets function which directly maps to a Win32 function. The Win32 function is indicating a problem with one or more parameters.

WSA_IO_INCOMPLETE (OS dependent)
Overlapped I/O event object not in signaled state.

The application has tried to determine the status of an overlapped operation which is not yet completed. Applications that use WSAGetOverlappedResult (with the fWait flag set to FALSE) in a polling mode to determine when an overlapped operation has completed, get this error code until the operation is complete.

WSA_IO_PENDING (OS dependent)
Overlapped operations will complete later.

The application has initiated an overlapped operation that cannot be completed immediately. A completion indication will be given later when the operation has been completed.

WSA_NOT_ENOUGH_MEMORY (OS dependent)
Insufficient memory available.

An application used a Windows Sockets function that directly maps to a Win32 function. The Win32 function is indicating a lack of required memory resources.

WSA_OPERATION_ABORTED (OS dependent)
Overlapped operation aborted.

An overlapped operation was canceled due to the closure of the socket, or the execution of the SIO_FLUSH command in WSAIoctl.

WSAINVALIDPROCTABLE (OS dependent)
Invalid procedure table from service provider.

A service provider returned a bogus procedure table to Ws2_32.dll. (Usually caused by one or more of the function pointers being null.)

WSAINVALIDPROVIDER (OS dependent)
Invalid service provider version number.

A service provider returned a version number other than 2.0.

WSAPROVIDERFAILEDINIT (OS dependent)
Unable to initialize a service provider.

Either a service provider's DLL could not be loaded (LoadLibrary failed) or the provider's WSPStartup/NSPStartup function failed.

WSASYSCALLFAILURE (OS dependent)
System call failure.

Returned when a system call that should never fail does. For example, if a call to WaitForMultipleObjects fails or one of the registry functions fails trying to manipulate the protocol/name space catalogs.